Pennsylvania Regulator Fines Live! Casino $50,000 for Permitting Gambling by Self-Excluded Individuals

Pennsylvania Gaming Control Board Takes Action Against Stadium Casino

In a significant move aimed at ensuring compliance with gaming regulations, the Pennsylvania Gaming Control Board (PGCB) has recently approved a consent agreement that imposes a fine of $50,000 on Stadium Casino, the operator of the Live! Casino and Hotel Philadelphia. This action stems from violations that left four individuals on the Board’s Self-Exclusion list with access to gambling facilities, undermining the critical purpose of self-exclusion measures.

Understanding Self-Exclusion Regulations

The PGCB has laid down strict regulations mandating that casinos must identify and refuse gaming privileges to self-excluded patrons. These individuals voluntarily opt-out of all forms of gaming as a way to combat gambling addiction and financial distress. When a casino fails to adhere to such regulations, it not only jeopardizes the well-being of these individuals but also poses a potential risk to the integrity of the gaming environment.

During the latest public meeting, the Office of Enforcement Counsel (OEC) presented the evidence leading to this consent agreement. The regulator emphasized that a casino must take proactive steps to enforce self-exclusion policies, highlighting the importance of vigilance in maintaining a responsible gaming environment.

Expanding the iGaming Involuntary Exclusion List

In addition to penalizing Stadium Casino, the PGCB also approved the addition of five individuals to the iGaming Involuntary Exclusion List. This expansion comes after investigations conducted by the Board’s Bureau of Investigations and Enforcement uncovered fraudulent activities associated with online gaming accounts. The offenses included the use of identity theft to create gaming accounts and fraudulent withdrawals without engaging in any gaming activity.

The specific actions that resulted in these individuals being added to the exclusion list are particularly striking:

  • Account Duplication: Two individuals created twenty online accounts in contravention of the operator’s terms, which only allow one account per person.
  • Identity Theft: Another individual constructed sixteen accounts using the personal identification of others, illicitly withdrawing $11,250.
  • Chargebacks: One offender requested and received unauthorized chargebacks totaling $11,125, while another successfully claimed $21,600.

The commitment of the PGCB to combat online fraud and protect the integrity of the gaming sector is evident in their proactive stance and decisive action.

Protecting Minors at Casino Venues

In a separate initiative aimed at safeguarding minors, the PGCB has also acted to ban two adults from all casinos in Pennsylvania for leaving children unattended while they participated in gaming activities. These cases underscore the crucial responsibility that adults bear when in environments meant for adults.

One individual left an 11-year-old child unattended in a car in 80-degree heat for 40 minutes while gambling, while another adult left three minors aged 8, 9, and 13 alone in a hotel room for nearly two hours. Such irresponsible actions led the Board to stress the importance of ensuring that adults remain vigilant and responsible in casino environments.

To further the message of safeguarding children, the PGCB has launched an awareness campaign titled ‘Don’t Gamble with Kids.’ This initiative serves as a reminder that leaving minors unattended in any space, particularly in casinos, is unacceptable.

Looking Ahead

The gaming landscape in Pennsylvania continues to evolve, with regulatory bodies like the PGCB stepping up to enforce compliance and protect vulnerable populations. As the next meeting of the Board is scheduled for November 20th, 2024, stakeholders in the gaming industry, as well as the public, will be keenly observing the developments that follow.

The actions taken against Stadium Casino and the expansion of the exclusion lists reflect a broader commitment to ensuring a fair and responsible gaming environment in Pennsylvania. By taking these measures, the PGCB reinforces its dedication to the highest standards of regulatory oversight and ethical conduct in the gaming industry.

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